August 13, 2010

#531 disposable corporate ethics

in a world where "customer service"
means "move out of the way of our paying customers"
and "value added" means an extra fee
where automated machines tell you every 2 minutes
how, "your call is very important"
and "warranty" means, "estimated time of break-down"
in a world where all these are everyday
isn't it brilliant to speak on the phone
with someone polite and useful

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