we're sorry. we're sorry, we are currently experiencing higher than normal call volume. please wait for the next available agent
but here's the problem:
they've played this rcording the last four times i called
and here's the bigger problem
we put up with it
sure we complain
but we do nothing
allowing business and policy to hold scepter over our everyday lives
we write science fiction about machines taking over the world
but we don't see the irony in listening on hold on one machine
as another machine speaks an apologetic script
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